Terms of Service

Any and all use of this service is subject to the following terms and conditions:

All dial-up accounts are single-user accounts. This means that only one login from your account is allowed at a time, and the owner of the account (or their immediate family) is the only person allowed to use that account.

It shall be the responsibility of the customer to maintain the secrecy and security of their account password at all times. The password will be required to facilitate any changes or requests for information regarding the account, and must be carefully protected by the customer. No passwords will be disclosed by telephone, postal letter or other means, except in person with sufficient and acceptable confirmation of ID of specific account holder only.

Our dialup accounts are active use accounts only. This means that they are *not* dedicated lines, and customers should not leave their systems dialed in, online and unattended. Users who find themselves online for extended periods of time should contact our Sales department about obtaining a dedicated line connection. All dial up accounts will be limited to 8 hours online per session, with at least one hour total offline time per 9 hour segment. Accounts may be temporarily or permanently terminated if in violation of this term, subject to administrative review.

All invoices are posted on the 1st day of each month and due by the 15th, and subject to automatic system disconnect if balance remains unpaid 7 days following the due date. If you are paying by check or money order, it is your responsibility to get payment to us on time. Invoices are sent directly to the account holder by e-mail and are also available online. It shall be customer‘s responsibility to regularly read the statement online or by e-mail. If payment is not received by the due date, a late fee may be added. Payments may be made by check, cash or credit card, and may be made online or delivered directly to the office by postal mail or in person.

If you choose to pay for your account with a credit card, it is your responsibility to notify the billing department of any changes regarding your payment method, including (but not limited to) changing to another method of payment, informing us of a new card number, or providing a new expiration date.

Postal invoices are also available with a $3 additional mailing and handling fee per invoice.

Any checks or eChecks returned for any reason will be subject to a returned check fee of $25.00 and the payment removed from the account. Any check not taken care of may be submitted to proceedings of collection or prosecution as allowed by law.

If you wish to cancel your account, the account holder may cancel by phone, email or postal letter. Your account password will be required to cancel or make any changes to the account. If you prepay for multiple months and choose to cancel your account, your service will not be terminated until the end of your prepaid term, or the account may be converted to monthly for the billing term and payments credited toward the monthly charges. We will not issue refunds for periods of past service, only unused portions of your current term may be refunded.

Internet and Communication Associates of Northern Missouri, LLC is not responsible for any long distance charges a customer may accrue while using our service; it is the responsibility of the customer to ascertain if it is long distance from their location to the service.

DISCLAIMERS AND LIMITATION OF LIABILITY

Internet and Communication Associates of Northern Missouri, LLC provides high-speed Internet service for the convenience of its users on an “as is,” “as available” basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title, implied warranties of merchantability or fitness for a particular purpose, non-infringement, security or accuracy. Internet and Communication Associates of Northern Missouri, LLC, its affiliates, employees, and other representatives do not warrant that the services will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the services provided by Internet and Communication Associates of Northern Missouri, LLC or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through the use of the services. No oral advice or written information given by Internet and Communication Associates of Northern Missouri, LLC or its affiliates, employees, and other representatives, shall create a warranty; nor shall user rely on any such information or advice.

Neither Internet and Communication Associates of Northern Missouri, LLC nor any other party involved in the creation, production, or distribution of services provided, be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use services provided by Internet and Communication Associates of Northern Missouri, LLC, including but not limited to reliance by a User on any information obtained from use of any services that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or other sources of impairment.

We reserve the right to terminate or refuse service to anyone, at any time, for any reason. The policies contained within may change at any time without notice. It is the customer’s responsibility to note any changes as they are made. Violations of these Terms of Service or Acceptable Use Policies will result in temporary or permanent suspension of the customer’s account as deemed necessary by Internet and Communication Associates of Northern Missouri, LLC. By logging in to your account you agree to these terms and condition of use, if these terms are not acceptable you may cancel at any time.

Violations of any of these Terms of Service may result in temporary or permanent suspension of the customers account as deemed necessary by Internet and Communication Associates of Northern Missouri, LLC.